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Wealthy economies generate lots of rubbish. Households do it, businesses do it, governments do it, we all do it. Recycling has gone some way to reducing the rubbish requiring removal, but there is still a significant amount of rubbish that has to be removed safely, cleanly and efficiently. Here are some factors to consider when choosing a rubbish removal service.


Cost is the base factor, the economic denominator, when calculating the best value rubbish removal service to use. Rubbish removal services have many input costs that people don’t consider. These include staff wages, vehicles, fuel, licenses and permits, dump fees, advertising, training, taxes and so on.

It’s not just a simple matter of buying a truck, sticking up a sign and collecting rubbish for money. Most clients demand more. In the rubbish removal business top quality costs a little bit more than a man with a truck and a bad attitude. Think small, but professional rubbish removal.


You are the client. Find a rubbish removal company who respects that and caters for your needs. Flexibility can include providing a fixed quotation from a photo of a pile of rubbish, monitoring bin usage at special events through to giving discounts to repeat customers. It can also mean getting face-to-face quotes at a time that suits you rather than the rubbish removal company.

The smaller non-franchised operators tend to be far more flexible because they don’t have to follow a franchise formula or ask head-office for permission to do anything out of the ordinary.

Personal Service

The smaller non-franchised operators need to compete against the big boys and to do so they often use personalised service as a product differentiator. This may include follow-up phone calls to check schedules, customer satisfaction surveys, customised invoicing, discrete out-of-hours collections and monthly reports.

Personalised service can also mean greeting the customer by name, with a firm handshake and a smile. You will know if a firm has customised service. Most of their business will come from repeat customers and referrals. And because they don’t have to advertise as much as the non-personalised operators, their base costs will be lower.

Value-added products

The rubbish removal cycle has four distinct phases. They are set-up, monitor, remove and clean-up. Look for a firm that can integrate all of these phases into their service offering. Event bin and party bin hire services now feature as new lines of business from innovative rubbish removal firms. These bins are coloured differently to normal rubbish bins making them far more attractive, especially for themed events.

This new service may also include bin monitoring. At events it is important that bin usage be monitored and loose rubbish be collected as soon as possible. This makes a more pleasant environment for the event patrons and makes clean-up faster and easier. It also reduces the chance of littering fines from local authorities. Event organisers are often judged by the amount of rubbish left lying around. Patrons may not notice the absence of rubbish, but they will certainly notice if theres lots of it lying around and correcting blame the organisers.

Determining value

The above list are just some factors to consider when choosing a rubbish removal service. With these in mind, shop around for the best combination of quality, service, flexibility and price.